Projects per year
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Dive into the research topics where TUIBS Management is active. These topic labels come from the works of this organisation's members. Together they form a unique fingerprint.
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Profiles
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Beverley Boden
- TUIBS Management - Head of Department (Finance, Performance & Marketing)
Person: Senior Academic
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Ben Fisher
- TUIBS Management - Associate Dean (Enterprise & Business Engagement)
Person: Senior Academic
Projects
- 1 Finished
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Creative Fuse North East
Archer, G., Ciesielska, G., McKeown, S., Paterson, S., Reid, P., Stockton, M. & Zhu, X.
1/05/16 → 31/10/18
Project: Research
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Minding the competition: The drivers for multichannel service quality in fashion retailing
Patten, E., Ozuem, W., Howell, K. & Lancaster, G., 31 Mar 2020, In: Journal of Retailing and Consumer Services. 53, 9 p., 101974.Research output: Contribution to journal › Article › peer-review
Open AccessFile101 Downloads (Pure) -
Service quality in multichannel fashion retailing: an exploratory study
Patten, E., Ozuem, W. & Howell, K., 10 Jan 2020, (E-pub ahead of print) In: Information Technology and People. 639169.Research output: Contribution to journal › Article › peer-review
Open AccessFile80 Downloads (Pure) -
The effects of online negative word‐of‐mouth on dissatisfied customers: A frustration–aggression perspective
Azemi, Y., Ozuem, W. & Howell, K., 9 Jan 2020, In: Psychology and Marketing. 37, 4, p. 564-577 14 p.Research output: Contribution to journal › Article › peer-review