Beverley Boden

Beverley Boden

Miss, MSc. International Management , BA (Hons) Business, Management and Administration

Personal profile

Academic Biography

Beverley is the Acting Associate Dean (Marketing and Recruitment) at Teesside University International Business School. She is a specialist in tourism and aviation with over 15 years of experience in the industry. Beverley has had the opportunity to explore the practical and theoretical aspects of modern tourism from various perspectives.

Beverley's experience as a team leader for several global tourism brands has provided her with valuable insight into both customer and industry perspectives. A significant moment in her professional and personal life that has shaped her future career and research aspirations was the tragic events of 9/11 and 7/7. During both events, Beverley led teams of customer service professionals in strategic communications and support for individuals affected by the tragedies. These experiences introduced Beverley to the potential of exploring the emotions associated with "difficult heritage" and the commercial and ethical implications for the travel and tourism industry. 

 

 

Beverley is currently conducting doctoral research on 'dark tourism', focusing on the impact of tour guides at Auschwitz Birkenau Memorial and Museum.

Summary of Research Interests

Dark Tourism, thanatology and consumer behaviour.

Learning and Teaching Interests and Activities

An experienced coach and mentor, Bev uses alterative teaching methods to ensure students proactively engage.

External Research Collaborations

Center Parcs UK makes major change to its booking rules
UK Times (Web), 04/07/2023, Unattributed
Article | Link

Center Parcs UK is making major changes to its booking rules
USMail24 (Web), 04/07/2023, Unattributed
Article | Link

 

Center Parcs UK makes major change to its booking rules
Daily UK News (Web), 04/07/2023 
Article | Link

Center Parcs UK makes major change to its booking rules - and one travel expert reveals it could leave holidaymakers disappointed
This Is Money (Web), 04/07/2023
Article | Link

“Auschwitz during Covid-19: New ways of engaging with history”

Interview with Dr Jerzy Woijki, Auschwitz Memorial and Museum (December 2020)

“The dark tourist experience at Auschwitz”

Interview with the Head of Guiding Methodology at Auschwitz-Birkenau Memorial and Museum (February 2020)

“9/11 a beacon of hope during dark times”

Interview with Head of Visitor Experience at the 9/11 Memorial and Museum, New York (June 2019)

External positions

External Examiner for Emirates Aviation University

4 Jan 2022 → …

External Examiner , University of Derby

1 Aug 20181 Sept 2023

Member of the institute for Dark Tourism Research

31 Jan 2001 → …