Beverley is Head of Department for Aviation, Tourism, Finance and Marketing at Teesside University International Business School.
Beverley is a tourism and aviation specialist with over 15 years’ worth of experience in the travel industry. Beverley has been fortunate to explore both the ‘real world’ and theoretical applications of contemporary tourism and management from a variety of perspectives.
Her experience as a ‘team leader’ for a number of global tourism brands has afforded Beverley valuable insight to both customer and industry perspectives. A pivotal moment professionally and personally which was to shape and inform Beverley’s future career and research aspirations were the tragic events surrounding 9/11 and 7/7. During both events, Beverley led teams of customer service professionals in strategic communications and support of individuals affected by the tragedies. It was the impact of such events which first introduced Beverley to the potential of exploring the emotions of ‘difficult heritage’ and the commercial/ethical implications for the travel and tourism industry.
Beverley’s current PhD research focus is centred upon the field of ‘dark tourism’, exploring the affects, emotion and commercialisation of ‘Nazi death camps’.
Summary of Research Interests
Dark Tourism, thanatology and consumer behaviour.
Learning and Teaching Interests and Activities
External Research Collaborations
Center Parcs UK makes major change to its booking rules
UK Times (Web), 04/07/2023, Unattributed
Article | Link
Center Parcs UK is making major changes to its booking rules
USMail24 (Web), 04/07/2023, Unattributed
Article | Link
“Auschwitz during Covid-19: New ways of engaging with history”
Interview with Dr Jerzy Woijki, Auschwitz Memorial and Museum (December 2020)
“The dark tourist experience at Auschwitz”
Interview with the Head of Guiding Methodology at Auschwitz-Birkenau Memorial and Museum (February 2020)
“9/11 a beacon of hope during dark times”
Interview with Head of Visitor Experience at the 9/11 Memorial and Museum, New York (June 2019)
External Examiner for Emirates Aviation University
4 Jan 2022 → …
External Examiner , University of Derby
1 Aug 2018 → 1 Sept 2023
Member of the institute for Dark Tourism Research
31 Jan 2001 → …