Jacqueline is Professor of Psychology and Director of the Centre for Applied Psychological Science (CAPS). Her Doctoral work was supported by a University of Liverpool Senate Scholarship. The thesis studied the effects of questioning style and interrogative suggestibility on witness accuracy and confidence. 

Jacqueline has a number of research interests within the general area of applied social, cognitive and legal areas of work as they apply to forensic domains. These include, witness testimony (including typologies; child, adult), questioning styles in stressful and complex conditions, forensic interviewing of witnesses, confidence, confidence-accuracy relationships, performance measures in decision-making, jurors’ perceptions, legal processes including cross-examination. Jacqueline has specific interests in the general efficacy of pre-trial and trial techniques, participant engagement in legal processes, and the research, development and application of interview protocols (i.e., LIP [with Wagstaff]; cognitive approaches to police interviews). She is particularly interested in cross- and interdisciplinary research where psychological methods and processes can be applied to a range of contexts and domains.