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Personal profile

Academic Biography

BSc (Hons), MmedSc, Dprof, FHEA,

Associate Dean (Learning and Teaching), School of Health & Social Care


Susy gained BSc (Hons) Biochemistry and Biology from Keele University, from which she went on to train as a clinical biochemist gaining MmedSC at University of Birmingham and continued with her development gaining her Doctorate at Middlesex University.


Susy has worked in a worked at all levels of the NHS as Biochemist and researcher and in many management/leadership roles, as a director in the NHS lead the development of the Learning, Research, Innovation Institute at South Tees NHS Trust. Her work involved leading and supporting staff in the delivery of learning, teaching, research and innovation to deliver education at all levels to staff and health care students. Following this, she decided to pursue her desire to take her passion for learning and teaching back in to Higher Education.


Since joining Teesside University in June 2017 as Associate Dean (International), Susy has been developing strong working relationships within the University and with overseas agencies and universities to create beneficial partnerships and opportunities to help raise the profile of the School and University internationally and in September 2019 took on role of Associate Dean (Learning and Teaching)




Summary of Research Interests

Summary of Research Interests


Throughout her career, she has focused her research and specialises in the development of strategic, team and individual level evaluation and improvement interventions designed to support the development of open and honest cultures that enable the delivery of safe, efficient and effective health care and continues to carry out research in this area and continues to publish. Susy acts as supervisor to PhD/Dprof students and acts an external examiner for D level students and a Chair for QIST research trial.





Enterprise Interest and Activities

Interested in social enterprise, innovation, mobilisation and return on investment.

Business and Enterprise Interests


Susy has worked closely with AHSH, Health Foundation and other organisations working on innovative projects such as development of the National Q Initiative in the Northern Region and is herself a recognised Q member and continues to be involved in design and delivery of improvement initiatives such as Joy at Work which she has been working on with colleagues. Susy has recently, as an accredited coach been funded to coach Stockport NHS Trust and TEWV on health foundation funded projects through RUBISQ.

Education/Academic qualification

Higher Education Academy

Award Date: 12 Nov 2018

External positions

Chair QIST, Northumbria Healthcare NHS Trust

Jan 2019Jan 2020

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Research Output

Reducing pressure ulcers across multiple care settings using a collaborative approach

Wood, J., Brown, B., Bartley, A., Batista Custódio Cavaco, A. M., Roberts, A. P., Santon, K. & Cook, S., 20 Aug 2019, BMJ Open, 8, 3, p. e000409 9 p.

Research output: Contribution to specialist publicationArticle

Open Access
  • 135 Downloads (Pure)

    Development of a New Balanced Evaluation Framework for Service Improvement

    Cook, S., Weller, G. & Graham, Y., 3 Apr 2017, In : Journal of Improvement Science. 44, p. 1-12

    Research output: Contribution to journalArticle

    Open Access
  • 44 Downloads (Pure)