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Susy Cook


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Personal profile

Academic Biography

As Associate Dean in School of Health and Social Care I am responsible for the International Portfolio. Developing strong working relationships within the school and other schools, services, overseas agencies and universities to develop beneficial partnerships and opportunities to help raise the profile of the school and university.

Summary of Research Interests

Service Improvement, Leadership and Evaluation in Healthcare

Enterprise Interest and Activities

Interested in social enterprise, innovation, mobilisation and return on investment.

Fingerprint Fingerprint is based on mining the text of the person's scientific documents to create an index of weighted terms, which defines the key subjects of each individual researcher.

Service improvement Business & Economics
Evaluation Business & Economics
Healthcare Business & Economics
European Foundation for Quality Management Business & Economics
Service evaluation Business & Economics
Process redesign Business & Economics
Inclusion Business & Economics
Human relations Business & Economics

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output 2017 2017

Development of a New Balanced Evaluation Framework for Service Improvement

Cook, S., Weller, G. & Graham, Y., 3 Apr 2017, In : Journal of Improvement Science. 44, p. 1-12

Research output: Contribution to journalArticleResearchpeer-review

Open Access
Service improvement
European Foundation for Quality Management