TY - JOUR
T1 - A Framework for Successful TQM Implementation and Its Effect on the Organizational Sustainability Development
AU - Elhuni, Redha
AU - Ahmad, Mohammad
PY - 2014
Y1 - 2014
N2 - The main purpose of this research is to construct a
generic model for successful implementation of Total Quality
Management (TQM) in Oil sector, and to find out the effects of this
model on the organizational sustainability development (OSD)
performance of Libyan oil and gas companies using the structured
equation modeling (SEM) approach. The research approach covers
both quantitative and qualitative methods. A questionnaire was
developed in order to identify the quality factors that are seen by
Libyan oil and gas companies to be critical to the success of TQM
implementation. Hypotheses were developed to evaluate the impact
of TQM implementation on O SD. Data analysis reveals that there is
a significant positive effect of the TQM implementation on OSD. 24
quality factors are found to be critical and absolutely essential for
successful TQM implementation. The results generated a structure of
the TQMSD implementation framework based on the four major road
map constructs (Top management commitment, employee
involvement and participation, customer-driven processes, and
continuous improvement culture).
AB - The main purpose of this research is to construct a
generic model for successful implementation of Total Quality
Management (TQM) in Oil sector, and to find out the effects of this
model on the organizational sustainability development (OSD)
performance of Libyan oil and gas companies using the structured
equation modeling (SEM) approach. The research approach covers
both quantitative and qualitative methods. A questionnaire was
developed in order to identify the quality factors that are seen by
Libyan oil and gas companies to be critical to the success of TQM
implementation. Hypotheses were developed to evaluate the impact
of TQM implementation on O SD. Data analysis reveals that there is
a significant positive effect of the TQM implementation on OSD. 24
quality factors are found to be critical and absolutely essential for
successful TQM implementation. The results generated a structure of
the TQMSD implementation framework based on the four major road
map constructs (Top management commitment, employee
involvement and participation, customer-driven processes, and
continuous improvement culture).
U2 - 10.5281/zenodo.1336518
DO - 10.5281/zenodo.1336518
M3 - Article
SP - -
JO - International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering
JF - International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering
ER -