A risk management approach to address construction delays from the client aspect

Delay risk factors associated with clients have a major impact on the successful delivery of a construction project. Research studies conducted so far have been unsuccessful in delivery of an effective methodology that helps in analysing and managing the client risk factors at the early design stages in a construction project. To that context, the study aims to provide a new methodology for a client risk management model (CRMM). The study includes the development of a framework by integrating the findings from the literature review and a construction industry survey. A client risk analysis system is developed by integrating the analytical hierarchy process and Monte Carlo simulation underpinned within @Risk program. A case study is used to demonstrate the methodology and found that it is capable of managing the risks with a suitable risk mitigation strategy and supports the proactive actions at the design stage of a construction project from the client aspect.