Notes that the management of subsidence cases often involves both engineering consultants and contractors. In order to obtain information on current trends in subsidence management, a survey of both consultants and contractors who deal with subsidence cases was undertaken. Presents the findings of the survey which highlight both elements of good practice and areas for improvement. Also reveals inconsistencies in the procedures adopted by different firms as well as differences between the approaches adopted by consultants and contractors. The results of the survey are being incorporated into the development of a knowledge‐based system for the management of subsidence cases.