Abstract
This case study examines how Dairy Farm International developed its e-commerce capabilities and delivered a great customer experience. It highlights the company’s utilisation of new technologies to navigate the challenges of the digital era.
| Original language | English |
|---|---|
| Title of host publication | Singapore Inc.: A Century of Business Success in Global Markets |
| Subtitle of host publication | Strategies, Innovations, and Insights from Singapore's Top Corporations |
| Editors | Leon Choong , Easwaramoorthy Rangaswamy, Ian Jamieson, Anne-Marie Kilday |
| Place of Publication | London |
| Publisher | Routledge |
| Chapter | 2 |
| Number of pages | 3 |
| Volume | 1 Part V |
| Edition | 1 |
| ISBN (Electronic) | 9781032660547 |
| DOIs | |
| Publication status | Published - 18 Dec 2023 |