Determinants of Students Satisfaction in Private Universities: A Case of Pakistan

Ammara Awais; Ramiz Ur Rehman; Muhammad Ishfaq; Muhammad Akram Naseem

doi:10.52634/mier/2019/v9/i1/1375

Determinants of Students Satisfaction in Private Universities: A Case of Pakistan

Ammara Awais
, Ramiz Ur Rehman
, Muhammad Ishfaq
, Muhammad Akram Naseem

Research output: Contribution to journal › Article › peer-review

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Abstract

Currently, Pakistan is facing serious challenges. Education is one of these. Education plays significant role in the development of any country. Pakistan's economic survey (2016-2017) reveals that its literacy rate has decreased from 60% to 58% which is alarming. No doubt this situation has prevailed due to insufficient educational institutions but the students' dissatisfaction in the existing educational institutions is also the reason for this downfall. This study addressed this issue by utilizing primary data collected from five private sector universities in particular. The results showed that higher education not only focusses on the academic aspect (measured through sixteen items) for the students but on the social aspect (measured through seventeen items) also as the later contributes towards the student satisfaction levels.

Original language	English
Pages (from-to)	33-49
Number of pages	17
Journal	MIER Journal of Educational Studies Trends & Practices
Volume	9
Issue number	1
DOIs	https://doi.org/10.52634/mier/2019/v9/i1/1375
Publication status	Published - 1 May 2019
Externally published	Yes

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abstract = "Currently, Pakistan is facing serious challenges. Education is one of these. Education plays significant role in the development of any country. Pakistan's economic survey (2016-2017) reveals that its literacy rate has decreased from 60\% to 58\% which is alarming. No doubt this situation has prevailed due to insufficient educational institutions but the students' dissatisfaction in the existing educational institutions is also the reason for this downfall. This study addressed this issue by utilizing primary data collected from five private sector universities in particular. The results showed that higher education not only focusses on the academic aspect (measured through sixteen items) for the students but on the social aspect (measured through seventeen items) also as the later contributes towards the student satisfaction levels.",

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AU - Naseem, Muhammad Akram

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AB - Currently, Pakistan is facing serious challenges. Education is one of these. Education plays significant role in the development of any country. Pakistan's economic survey (2016-2017) reveals that its literacy rate has decreased from 60% to 58% which is alarming. No doubt this situation has prevailed due to insufficient educational institutions but the students' dissatisfaction in the existing educational institutions is also the reason for this downfall. This study addressed this issue by utilizing primary data collected from five private sector universities in particular. The results showed that higher education not only focusses on the academic aspect (measured through sixteen items) for the students but on the social aspect (measured through seventeen items) also as the later contributes towards the student satisfaction levels.

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Determinants of Students Satisfaction in Private Universities: A Case of Pakistan

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