TY - JOUR
T1 - Determine Factors of NFC Mobile Payment Continuous Adoption in Shopping Malls
T2 - Evidence From Indonesia
AU - Sun, Siwei
AU - Zhang, Fangyu
AU - Liao, Kaicheng
AU - Chang, Victor
PY - 2020/7/1
Y1 - 2020/7/1
N2 - Near Field Communication (NFC) mobile payment systems allow users to utilize services through smartphones. There is insufficient literature exploring the adoption of NFC with payment scenarios in developing countries. This study aims to explore the influential factors of consumer adoption of NFC, taking payment behaviors through NFC in Indonesia as an example. One hundred forty-seven participants were enrolled in the 5-point Likert scale survey, and 124 valid samples were analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that trust mediates the effect of context on consumers' continuous intention to use NFC mobile payment. Additionally, trust mediates the effect of perceived risk on consumers' continuous intention to use. The perceived ease of use and perceived usefulness have no effects on consumers' continuous intention to use. The mediating effect of religiosity has not been observed in this study. The findings can enable service providers and local governments to offer better mobile payment services.
AB - Near Field Communication (NFC) mobile payment systems allow users to utilize services through smartphones. There is insufficient literature exploring the adoption of NFC with payment scenarios in developing countries. This study aims to explore the influential factors of consumer adoption of NFC, taking payment behaviors through NFC in Indonesia as an example. One hundred forty-seven participants were enrolled in the 5-point Likert scale survey, and 124 valid samples were analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that trust mediates the effect of context on consumers' continuous intention to use NFC mobile payment. Additionally, trust mediates the effect of perceived risk on consumers' continuous intention to use. The perceived ease of use and perceived usefulness have no effects on consumers' continuous intention to use. The mediating effect of religiosity has not been observed in this study. The findings can enable service providers and local governments to offer better mobile payment services.
UR - http://dx.doi.org/10.4018/ijbir.20210701.oa1
U2 - 10.4018/ijbir.20210701.oa1
DO - 10.4018/ijbir.20210701.oa1
M3 - Article
SN - 1947-3591
VL - 12
JO - International Journal of Business Intelligence Research
JF - International Journal of Business Intelligence Research
IS - 2
ER -