Digital Transformation of Malaysian Small and Medium-Sized Enterprises: A Review and Research Direction

Mohamad Yusman Ammeran, Shaista Noor, Mohar Yusof

Research output: Chapter in Book/Report/Conference proceedingConference contribution


Digital transformation refers to redefining the business process via digital technology. The innovation and digital revolution have remarkable effects on the global economy by affecting organisational relevancy in the marketplace. SMEs are considered as a nation’s growth engine and seriously affected due to tech-adaptation challenges that arise at a fast pace such as COVID-19 outbreaks severely affected the SMEs businesses by the drop in demand and scarcity of resources all across the globe, including ASEAN region such as Malaysia, Indonesia, Singapore, Philippine, Thailand etc. Thus, to begin with digital transformation, enterprises must be aware of the factors influencing it as only few countries are lagging in digital transformation in the ASEAN region. This paper aims to highlight the factors influencing the digital transformation of SMEs focusing on internal and external factors. The Innovation and Technology Adoption Theory was selected as the underpinning theory for this research, along with the holistic Technology-Organisation-Environment (TOE) Model as the chosen framework to reflect technology adoption theory. The present study raises some practical implications for policymakers, government and industries. It will help accelerate the rapid adaptation of digital technology for SMEs and directly affect the growth of SMEs. The present study singled out that organisational, technological and environmental factors provide a widespread view of digital transformation of SMEs.

Original languageEnglish
Title of host publicationInnovation of Businesses, and Digitalization during Covid-19 Pandemic
Subtitle of host publicationICBT 2021
EditorsBahaaeddin Alareeni, Allam Hamdan
Number of pages24
ISBN (Electronic)9783031080906
ISBN (Print)9783031080890
Publication statusPublished - 8 Jul 2022
Externally publishedYes
EventInternational Conference on Business and Technology, ICBT 2021 - Istanbul, Turkey
Duration: 6 Nov 20217 Nov 2021

Publication series

NameLecture Notes in Networks and Systems
ISSN (Print)2367-3370
ISSN (Electronic)2367-3389


ConferenceInternational Conference on Business and Technology, ICBT 2021

Bibliographical note

Publisher Copyright:
© 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.


Dive into the research topics of 'Digital Transformation of Malaysian Small and Medium-Sized Enterprises: A Review and Research Direction'. Together they form a unique fingerprint.

Cite this