Business & Economics
Fintech
73%
Bank Performance
63%
Commercial Banks
49%
China
27%
Service Work
21%
Service Quality
18%
Customer Satisfaction
12%
Bank Employees
10%
Service Employees
8%
Perceived Usefulness
7%
Employees
7%
Banking Industry
7%
Questionnaire
7%
Firm Performance
6%
Threat
5%
Structural Equation Modeling
5%
Social Sciences
Commercial banks
83%
bank
33%
China
33%
customer
31%
employee
25%
performance
25%
efficiency
19%
firm performance
14%
assistance
13%
banking
9%
threat
6%
industry
5%
questionnaire
4%
Engineering & Materials Science
Fintech
100%
Banking
62%
Personnel
20%
Customer satisfaction
16%
Latent Class Analysis
8%
Industry
2%
Medicine & Life Sciences
China
44%
Occupational Groups
39%
Survival
30%
Motivation
22%
Latent Class Analysis
15%
Pandemics
14%
Industry
12%