Business & Economics
Bank Employees
10%
Bank Performance
63%
Banking Industry
7%
China
27%
Commercial Banks
49%
Customer Satisfaction
12%
Employees
7%
Fintech
73%
Firm Performance
6%
Perceived Usefulness
7%
Questionnaire
7%
Service Employees
8%
Service Quality
18%
Service Work
21%
Structural Equation Modeling
5%
Threat
5%
Social Sciences
assistance
13%
bank
33%
banking
9%
China
33%
Commercial banks
83%
customer
31%
efficiency
19%
employee
25%
firm performance
14%
industry
5%
performance
25%
questionnaire
4%
threat
6%
Engineering & Materials Science
Banking
62%
Customer satisfaction
16%
Fintech
100%
Industry
2%
Latent Class Analysis
8%
Personnel
20%
Medicine & Life Sciences
China
44%
Industry
12%
Latent Class Analysis
15%
Motivation
22%
Occupational Groups
39%
Pandemics
14%
Survival
30%