Impact of multifaceted workplace bullying on the relationships between technology usage, organisational climate and employee physical and emotional health

Mehwish Iftikhar; Muhammad Imran Qureshi; Shazia Qayyum; Iram Fatima; Sriyanto Sriyanto; Yasinta Indrianti; Aqeel Khan; Leo Paul Dana

doi:10.3390/ijerph18063207

Impact of multifaceted workplace bullying on the relationships between technology usage, organisational climate and employee physical and emotional health

Mehwish Iftikhar, Muhammad Imran Qureshi, Shazia Qayyum, Iram Fatima, Sriyanto Sriyanto, Yasinta Indrianti, Aqeel Khan, Leo Paul Dana

Research output: Contribution to journal › Article › peer-review

Abstract

This research article investigates the effect of organisational climate and technology usage on employees’ physiological and emotional health damage resulting from face-to-face bullying and cyberbullying at the workplace. Furthermore, we investigated emotional intelligence as a coping strategy to moderate employee physiological and emotional health damage. The research used a quantitative research design. A five-point Likert-scale questionnaire was used to collect data from a multistage sample of 500 officials from Pakistan’s four service sectors. Results revealed that organisational climate and technology usage are negatively related to face-to-face bullying and cyber-bullying at the workplace. At the same time, workplace bullying adversely affects an employee’s emotional and physiological health. However, emotional intelligence can reduce an employee’s emotional health damage due to workplace bullying. Thus, we suggest incorporating emotional intelligence training at the workplace to minimise the devastating effects of face-to-face bullying and cyberbullying on employees’ physical and emotional health.

Original language	English
Article number	3207
Pages (from-to)	1-20
Number of pages	20
Journal	International Journal of Environmental Research and Public Health
Volume	18
Issue number	6
DOIs	https://doi.org/10.3390/ijerph18063207
Publication status	Published - 19 Mar 2021
Externally published	Yes

Bibliographical note

Funding Information:
This research resulted from a collaborative study between researchers from the Business School of the National University of Science and Technology (NUST), Pakistan; the Faculty of Technology Management and Technopreneurship, Universiti Teknikal Malaysia Melaka, Malaysia; the Institute of Applied Psychology, University of the Punjab, Lahore, Pakistan; and the Department of Gender & Development Studies, Lahore College for Women University, Pakistan. Conflicts of Interest: The authors declare no conflict of interest.

Publisher Copyright:
© 2021 by the authors. Licensee MDPI, Basel, Switzerland.

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10.3390/ijerph18063207Licence: CC BY

Cite this

Iftikhar, M., Qureshi, M. I., Qayyum, S., Fatima, I., Sriyanto, S., Indrianti, Y., Khan, A., & Dana, L. P. (2021). Impact of multifaceted workplace bullying on the relationships between technology usage, organisational climate and employee physical and emotional health. International Journal of Environmental Research and Public Health, 18(6), 1-20. Article 3207. https://doi.org/10.3390/ijerph18063207

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abstract = "This research article investigates the effect of organisational climate and technology usage on employees{\textquoteright} physiological and emotional health damage resulting from face-to-face bullying and cyberbullying at the workplace. Furthermore, we investigated emotional intelligence as a coping strategy to moderate employee physiological and emotional health damage. The research used a quantitative research design. A five-point Likert-scale questionnaire was used to collect data from a multistage sample of 500 officials from Pakistan{\textquoteright}s four service sectors. Results revealed that organisational climate and technology usage are negatively related to face-to-face bullying and cyber-bullying at the workplace. At the same time, workplace bullying adversely affects an employee{\textquoteright}s emotional and physiological health. However, emotional intelligence can reduce an employee{\textquoteright}s emotional health damage due to workplace bullying. Thus, we suggest incorporating emotional intelligence training at the workplace to minimise the devastating effects of face-to-face bullying and cyberbullying on employees{\textquoteright} physical and emotional health.",

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Iftikhar, M, Qureshi, MI, Qayyum, S, Fatima, I, Sriyanto, S, Indrianti, Y, Khan, A & Dana, LP 2021, 'Impact of multifaceted workplace bullying on the relationships between technology usage, organisational climate and employee physical and emotional health', International Journal of Environmental Research and Public Health, vol. 18, no. 6, 3207, pp. 1-20. https://doi.org/10.3390/ijerph18063207

Impact of multifaceted workplace bullying on the relationships between technology usage, organisational climate and employee physical and emotional health. / Iftikhar, Mehwish; Qureshi, Muhammad Imran; Qayyum, Shazia et al.
In: International Journal of Environmental Research and Public Health, Vol. 18, No. 6, 3207, 19.03.2021, p. 1-20.

Research output: Contribution to journal › Article › peer-review

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AU - Fatima, Iram

AU - Sriyanto, Sriyanto

AU - Indrianti, Yasinta

AU - Khan, Aqeel

AU - Dana, Leo Paul

N1 - Funding Information: This research resulted from a collaborative study between researchers from the Business School of the National University of Science and Technology (NUST), Pakistan; the Faculty of Technology Management and Technopreneurship, Universiti Teknikal Malaysia Melaka, Malaysia; the Institute of Applied Psychology, University of the Punjab, Lahore, Pakistan; and the Department of Gender & Development Studies, Lahore College for Women University, Pakistan. Conflicts of Interest: The authors declare no conflict of interest. Publisher Copyright: © 2021 by the authors. Licensee MDPI, Basel, Switzerland.

PY - 2021/3/19

Y1 - 2021/3/19

N2 - This research article investigates the effect of organisational climate and technology usage on employees’ physiological and emotional health damage resulting from face-to-face bullying and cyberbullying at the workplace. Furthermore, we investigated emotional intelligence as a coping strategy to moderate employee physiological and emotional health damage. The research used a quantitative research design. A five-point Likert-scale questionnaire was used to collect data from a multistage sample of 500 officials from Pakistan’s four service sectors. Results revealed that organisational climate and technology usage are negatively related to face-to-face bullying and cyber-bullying at the workplace. At the same time, workplace bullying adversely affects an employee’s emotional and physiological health. However, emotional intelligence can reduce an employee’s emotional health damage due to workplace bullying. Thus, we suggest incorporating emotional intelligence training at the workplace to minimise the devastating effects of face-to-face bullying and cyberbullying on employees’ physical and emotional health.

AB - This research article investigates the effect of organisational climate and technology usage on employees’ physiological and emotional health damage resulting from face-to-face bullying and cyberbullying at the workplace. Furthermore, we investigated emotional intelligence as a coping strategy to moderate employee physiological and emotional health damage. The research used a quantitative research design. A five-point Likert-scale questionnaire was used to collect data from a multistage sample of 500 officials from Pakistan’s four service sectors. Results revealed that organisational climate and technology usage are negatively related to face-to-face bullying and cyber-bullying at the workplace. At the same time, workplace bullying adversely affects an employee’s emotional and physiological health. However, emotional intelligence can reduce an employee’s emotional health damage due to workplace bullying. Thus, we suggest incorporating emotional intelligence training at the workplace to minimise the devastating effects of face-to-face bullying and cyberbullying on employees’ physical and emotional health.

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SN - 1661-7827

VL - 18

SP - 1

EP - 20

JO - International Journal of Environmental Research and Public Health

JF - International Journal of Environmental Research and Public Health

IS - 6

M1 - 3207

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Impact of multifaceted workplace bullying on the relationships between technology usage, organisational climate and employee physical and emotional health

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