Journey to SAP S/4HANA intelligent enterprise: is there a risk in transitions?

Victor Chang, Praveen Arunachalam, Qianwen Xu, Perk Lin Chong, Charalampos Psarros, Jie Li

Research output: Contribution to journalArticlepeer-review


This paper aims to evaluate the transition from conventional SAP to
a business solution called S/4HANA, and understand the attached risks and
challenges. The study starts with an introduction of the SAP ERP system and
S/4HANA. Then, the implementation methodologies for the transition are
analysed. The research object is an organisation transitioned to S/4HANA
recently. Lastly, the business offerings of S4HANA would be discussed that
make life easier on implementation. This research employs a mixed method.
Statistical analysis is employed to analyse the data collected from
questionnaires and assess the awareness and experience during the transition to
S/4HANA. In addition, a qualitative approach based on interviews is used to
identify the risks and challenges of the transition. The research finds that
although a transition is not as smooth as thought by many organisations as just
a migration, it is a need for organisations in this highly completive digital
Original languageEnglish
JournalInternational Journal of Business Information Systems
Publication statusAccepted/In press - 20 May 2020


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