Abstract
The use of ubiquitous and versatile digital technologies by firms has led to significant transformations in multiple sectors and industries (Ghezzi et al., 2015). Many firms have adopted newer methods of operation and reinvented their supply chains in order to cater to the demands of a well informed and quality-conscious segment of market. The internet has provided an opportunity for cheaper and better ways for firms to improve their competitive advantage and increase customer satisfaction. In internet-based firms, value capture and value creation are not possible without a well-developed business model because of the complex nature of doing business in a digital environment (Teece, 2010).
Original language | English |
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Title of host publication | Business Model Innovation |
Subtitle of host publication | New Frontiers and Perspectives |
Editors | S.M. Riad Shams, Demetris Vrontis, Yaakov Weber, Evangelos Tsoukatos Rogdia, Gabriele Santoro |
Place of Publication | New York |
Publisher | Routledge |
Chapter | 4 |
Number of pages | 23 |
ISBN (Electronic) | 9781003028307 |
Publication status | Published - 1 Jan 2021 |