Measuring Organisational Culture in English NHS Hospitals. A Snap Shot of Current Practice.

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Abstract

Across the international healthcare industry, organisational culture and working environments have become central to all things patient safety. Culture is a term that has become synonymous with patient experience, satisfaction, mortality and morbidity. Francis [1] chaired an independent public inquiry into catastrophic failings in care at Mid Staffordshire NHS Foundation Trust UK, the inquiry highlighted how healthcare organisational culture was a major contributing factor in the repeated failure to meet patients’ needs. Francis made a total of 290 recommendations based on the official enquiry, one of his recommendations was the need to develop a culture of care barometer, to accurately measure organisational culture in practice.

Over the past 20 years, we have witnessed the rise of research engagement and activities involving stakeholder groups combining of; clinical experts, educational institutions, professional bodies and regulators. All of whom are trying to decipher the complexities of the working environment. Understanding local culture has become the primary focus of clinical governance work internationally [2], there is a recognised urgent need to disentangle the complexity of how healthcare organisational culture is impacting on patient care and staff well being [3].
Original languageEnglish
Pages1
Number of pages1
Publication statusPublished - 10 Sep 2019
EventPost Graduate Research Conference 2019 - Teesside University , Middlesborough, United Kingdom
Duration: 18 Oct 201918 Oct 2019

Conference

ConferencePost Graduate Research Conference 2019
CountryUnited Kingdom
CityMiddlesborough
Period18/10/1918/10/19

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    Simpson, D. (2019). Measuring Organisational Culture in English NHS Hospitals. A Snap Shot of Current Practice.. 1. Poster session presented at Post Graduate Research Conference 2019, Middlesborough, United Kingdom.