Keyphrases
Quality of Service
100%
Multichannel Services
100%
Fashion Retailing
100%
Multi-channel
57%
Retailers
28%
Online Service Quality
28%
Retail Channels
28%
Integration Quality
28%
Lived Experience
14%
Design Methodology
14%
Quality of Experience
14%
Depth Interviews
14%
Electronic Commerce
14%
Social Constructionist
14%
Competitive Advantage
14%
Case Study Research
14%
Purchasing Process
14%
Abductive Approach
14%
Methodological Triangulation
14%
Changing Consumer Behavior
14%
Fashion Products
14%
Expectation Confirmation Theory
14%
Physical Services
14%
Multiple Channel System
14%
Customer Perspective
14%
Multichannel Retailers
14%
Multidimensional Phenomena
14%
Service Offer
14%
Physical Electronics
14%
Consumer Buying Behaviour
14%
Customer Interaction
14%
Focus Group Participant
14%
Computer Science
e-Services
100%
Case Study
50%
Lived Experience
50%
Customer Perspective
50%
Multiple Channel
50%
Social Constructionists
50%
Focus Group Participant
50%
Supporting Role
50%
Research Paradigm
50%
Customer Interaction
50%
Social Sciences
Focus Group
100%
Lived Experience
50%
Competitive Advantage
50%
German
50%
In-Depth Interview
50%
Constructionist
50%
Research Strategies
50%
Case Study Research
50%
Consumer Behavior
50%
Economics, Econometrics and Finance
Competitive Advantage
100%
Consumer Attitude
100%
Commerce
100%
Engineering
Multichannel
100%
Consumer Behavior
11%