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Modeling consumer distrust of online hotel reviews
Wasim Ahmad, Jin Sun
TUIBS Finance, Performance & Marketing
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peer-review
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Keyphrases
Online Hotel Reviews
100%
Consumer Skepticism
100%
Hospitality
66%
Psychological Distress
66%
Service Failure
66%
China
33%
Review Literature
33%
Tourism
33%
Managerial Implications
33%
Influence Model
33%
Message-based
33%
Online Reviews
33%
Fake Identities
33%
Relational Outcomes
33%
Negative Electronic Word of Mouth
33%
Hierarchical Influence
33%
Service Failure Attribution
33%
Bute
33%
Review Trustworthiness
33%
Hotel Services
33%
Hotel Sales
33%
Social Sciences
Psychology
100%
China
50%
Literature Reviews
50%
Sales
50%
Electronic Word of Mouth
50%