Persuasive Dialogue Based on a Narrative Theory

An ECA Implementation

Marc Cavazza, Cameron Smith, Daniel Charlton, Nigel Crook, Johan Boye, Stephen Pulman, Karo Moilanen, David Pizzi, Raul Santos De La Camara, Markku Turunen

Research output: Chapter in Book/Report/Conference proceedingChapterResearch

Abstract

Embodied Conversational Agents (ECA) are poised to constitute a specific category within persuasive systems, in particular through their ability to support affective dialogue. One possible approach consists in using ECA as virtual coaches or personal assistants and to make persuasion part of a dialogue game implementing specific argumentation or negotiation features. In this paper, we explore an alternative framework, which emerges from the long-term development of ECA as “Companions” supporting free conversation with the user, rather than task-oriented dialogue. Our system aims at influencing user attitudes as part of free conversation, albeit on a limited set of topics. We describe the implementation of a Companion ECA to which the user reports on his working day, and which can assess the user’s emotional attitude towards daily events in the office, trying to influence such attitude using affective strategies derived from a narrative model. This discussion is illustrated through examples from a first fully-implemented prototype.
Original languageEnglish
Title of host publicationPersuasive technology
Place of PublicationBerlin
PublisherSpringer
Chapter25
Pages250-261
Volume6137
DOIs
Publication statusPublished - Jun 2010
EventPersuasive Technology: 5th International Conference - Copenhagen, Denmark
Duration: 7 Jun 201010 Jun 2010

Publication series

NameLecture notes in computer science
Volume6137
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

ConferencePersuasive Technology: 5th International Conference
Abbreviated titlePERSUASIVE 2010
CountryDenmark
CityCopenhagen
Period7/06/1010/06/10

Cite this

Cavazza, M., Smith, C., Charlton, D., Crook, N., Boye, J., Pulman, S., ... Turunen, M. (2010). Persuasive Dialogue Based on a Narrative Theory: An ECA Implementation. In Persuasive technology (Vol. 6137, pp. 250-261). (Lecture notes in computer science; Vol. 6137). Berlin: Springer. https://doi.org/10.1007/978-3-642-13226-1_25
Cavazza, Marc ; Smith, Cameron ; Charlton, Daniel ; Crook, Nigel ; Boye, Johan ; Pulman, Stephen ; Moilanen, Karo ; Pizzi, David ; De La Camara, Raul Santos ; Turunen, Markku. / Persuasive Dialogue Based on a Narrative Theory : An ECA Implementation. Persuasive technology. Vol. 6137 Berlin : Springer, 2010. pp. 250-261 (Lecture notes in computer science).
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author = "Marc Cavazza and Cameron Smith and Daniel Charlton and Nigel Crook and Johan Boye and Stephen Pulman and Karo Moilanen and David Pizzi and {De La Camara}, {Raul Santos} and Markku Turunen",
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Cavazza, M, Smith, C, Charlton, D, Crook, N, Boye, J, Pulman, S, Moilanen, K, Pizzi, D, De La Camara, RS & Turunen, M 2010, Persuasive Dialogue Based on a Narrative Theory: An ECA Implementation. in Persuasive technology. vol. 6137, Lecture notes in computer science, vol. 6137, Springer, Berlin, pp. 250-261, Persuasive Technology: 5th International Conference, Copenhagen, Denmark, 7/06/10. https://doi.org/10.1007/978-3-642-13226-1_25

Persuasive Dialogue Based on a Narrative Theory : An ECA Implementation. / Cavazza, Marc; Smith, Cameron; Charlton, Daniel; Crook, Nigel; Boye, Johan; Pulman, Stephen; Moilanen, Karo; Pizzi, David; De La Camara, Raul Santos; Turunen, Markku.

Persuasive technology. Vol. 6137 Berlin : Springer, 2010. p. 250-261 (Lecture notes in computer science; Vol. 6137).

Research output: Chapter in Book/Report/Conference proceedingChapterResearch

TY - CHAP

T1 - Persuasive Dialogue Based on a Narrative Theory

T2 - An ECA Implementation

AU - Cavazza, Marc

AU - Smith, Cameron

AU - Charlton, Daniel

AU - Crook, Nigel

AU - Boye, Johan

AU - Pulman, Stephen

AU - Moilanen, Karo

AU - Pizzi, David

AU - De La Camara, Raul Santos

AU - Turunen, Markku

PY - 2010/6

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AB - Embodied Conversational Agents (ECA) are poised to constitute a specific category within persuasive systems, in particular through their ability to support affective dialogue. One possible approach consists in using ECA as virtual coaches or personal assistants and to make persuasion part of a dialogue game implementing specific argumentation or negotiation features. In this paper, we explore an alternative framework, which emerges from the long-term development of ECA as “Companions” supporting free conversation with the user, rather than task-oriented dialogue. Our system aims at influencing user attitudes as part of free conversation, albeit on a limited set of topics. We describe the implementation of a Companion ECA to which the user reports on his working day, and which can assess the user’s emotional attitude towards daily events in the office, trying to influence such attitude using affective strategies derived from a narrative model. This discussion is illustrated through examples from a first fully-implemented prototype.

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BT - Persuasive technology

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Cavazza M, Smith C, Charlton D, Crook N, Boye J, Pulman S et al. Persuasive Dialogue Based on a Narrative Theory: An ECA Implementation. In Persuasive technology. Vol. 6137. Berlin: Springer. 2010. p. 250-261. (Lecture notes in computer science). https://doi.org/10.1007/978-3-642-13226-1_25