Rapid Response: Patient and public involvement in covid-19 policy making

We share concerns with Tessa Richards regarding the potential loss of shared decision-making in health systems. COVID-19 has profoundly influenced the delivery of primary care. Many GPs have fallen back on doctor-centred primary care during the initial surge of the pandemic. The step change in e-consults [1] and a huge swing towards telephone triage offer tempting efficiencies to manage workload in primary care, but we risk losing the patient focus that we all believe in.