Service quality in multichannel fashion retailing: an exploratory study

Keyphrases

• Quality of Service 100%
• Multi-channel 100%
• Fashion Retailing 100%
• Multichannel Services 33%
• Design Methodology 16%
• Behavior Change 16%
• Positivism 16%
• Depth Interviews 16%
• Electronic Commerce 16%
• Retailers 16%
• Retail 16%
• Purchasing Process 16%
• Retail Channels 16%
• Changing Consumer Behavior 16%
• Multichannel Retailers 16%
• Consumer Buying Behaviour 16%
• Focus Group Participant 16%
• Interpretivist 16%
• Objectivist 16%
• Multiple Realities 16%
• Dualist 16%
• Social Influence Theory 16%
• Ethnographic Methods 16%
• Constructivist Epistemology 16%

Economics, Econometrics and Finance

• Consumer Attitude 100%
• Commerce 100%
• Social Influence 100%

Social Sciences

• Focus Group 100%
• In-Depth Interview 50%
• Consumer Behavior 50%
• Social Influence 50%