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The utilities in transition: Gazing through the IT window
Tracey Crosbie
SCEDT Engineering
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Social Sciences
technical development
81%
customer
69%
business practice
48%
management
38%
social development
35%
literature
16%
time
14%
Earth & Environmental Sciences
transition
100%
services
50%
social development
46%
technological development
42%
consumption
28%