Tourist tales uncovered: navigating satisfaction through psychographics and destination impressions–a systematic literature review

This study comprehensively and systematically reviews and integrates the prior literature on the role of tourists’ psychographic profiles and elucidates the antecedents, consequences, and intervening factors influencing tourist destination selection and satisfaction. The Dimensions Research Database was used to search for relevant studies. A co-word analysis of 465 articles revealed three significant clusters of keywords, highlighting key themes in tourist psychographics and destination selection. Results indicate that tourist psychographic attributes (i.e. Demographics, motivation, values, attitude, and interest) influence destination image formation and tourist satisfaction. The study offers the Tourist Psychographics-Destination Image-Satisfaction Model (TPDIS Model), a comprehensive conceptual model, as further research agenda for exploring destination-specific tourist profiling and destination image perception to achieve tourism satisfaction.