Usability evaluation of web office applications in collaborative writing

Muhammad Afsar Khan, Nauman Israr, Sher Hassan

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Citations (Scopus)

Abstract

Usability evaluation of collaborative writing system for education usage is essential to improve its functionality. In this paper, the usability of web office (ThinkFree doc) is tested using mix research approach. Usability evaluation is performed via the think aloud protocol. A questionnaire was designed for quantitative survey. The questionnaire was completed by users who have been using Thinkfree doc for educational collaborative work. Interviews were conducted with the selected participants for results validation. During usability evaluation process, positive and negative effects regarding software's usage were recorded. The results revealed that the overall systems response is very slow. The software needs to improve its processing speed in order to make it more efficient for future use. The system also needs to improve overall functionality (for example collaborative work, synchronization, uploading and track changes) to provide accurate and complete results.

Original languageEnglish
Title of host publicationISMS 2010 - UKSim/AMSS 1st International Conference on Intelligent Systems, Modelling and Simulation
Pages146-151
Number of pages6
DOIs
Publication statusPublished - 21 Apr 2010
EventUKSim/AMSS 1st International Conference on Intelligent Systems, Modelling and Simulation - Liverpool, United Kingdom
Duration: 27 Jan 201029 Jan 2010

Conference

ConferenceUKSim/AMSS 1st International Conference on Intelligent Systems, Modelling and Simulation
Abbreviated titleISMS 2010
CountryUnited Kingdom
CityLiverpool
Period27/01/1029/01/10

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